I have had a couple of new recruits come back to me saying that they are not able to activate their accounts, they said they clicked multiple times to get the email to activate but nothing yet.
Odd problem
Started by
trophicmocha
, Dec 03 2012 11:29 AM
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5 replies to this topic
#1
trophicmocha
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Posted 03 December 2012 - 11:29 AM
Fulgrim is our Lord, Slaanesh is our master, free your senses
#2
REAPER xDAx
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Posted 03 December 2012 - 12:39 PM
This is actually a problem that I have never heard of before. Are you sure that they are entering there information correctly?I have had a couple of new recruits come back to me saying that they are not able to activate their accounts, they said they clicked multiple times to get the email to activate but nothing yet.
#3
trophicmocha
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Posted 03 December 2012 - 02:41 PM
As far as i am aware they are.
Fulgrim is our Lord, Slaanesh is our master, free your senses
#4
CruciasNZ
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Posted 03 December 2012 - 08:57 PM
As far as i am aware they are.
Can you ask them to copy the link and paste it in a browser bar? That would fix it if their email client isn't reading the URL as a URL.
If they can click it and it gives them an error then we can look into it.
While we're at it open a ticket with their names and I can activate them
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#5
trophicmocha
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Posted 04 December 2012 - 12:59 PM
yeah sure will do that mate.
Fulgrim is our Lord, Slaanesh is our master, free your senses
#6
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Posted 04 December 2012 - 02:35 PM
Thanks you CruciasNZ for helping fix this problem.
